Q1: What is the control system? How to use it ?
A: We use the colorlight Series asynchronous control system, which supports cluster play and management, as well as control via APP, phone, WIFI, iPad, laptop, PC, and cloud. It is very easy and convenient to operate.
Q2: Can I place a sample order for the LED screen?
A: Yes, we welcome sample orders for testing and quality checking, and mixed samples are acceptable.
Q3: Can my logo be printed on the product?
A: Yes. Please inform us formally before production and confirm the design based on our sample first.
Q4: What are your best services?
A: 1. One-to-one sales engineer responsibility system for customers;
- Understand your project and provide the best solution;
- Track your order and keep you informed of each step and detail;
- Instruct you on installing and using the screen;
- Care about the subsequent use of your screen and ensure good after-sales service.
Q5: What is your delivery time?
A: Generally, it takes 7-25 days after receiving your deposit. The specific time depends on the items and order quantity.
Q6: What is your warranty term?
A: We offer a 1-year warranty. For issues like structural design, installation, system, and usage, our professional after-sales team will solve them after your order is placed, and your exclusive sales engineer will also assist with any problems.