Welcome to OXDISPLAY’s LED display related products and services! The purpose of this Privacy Policy is to explain how we collect, use, store and protect your personal information. Please read this policy carefully before using our products or services.
I. Scope of application
This policy applies to the collection, processing and storage of your personal information in the course of your use of OXDISPLAY LED display products (including, but not limited to, sales, installation, commissioning and maintenance services).
II. Information gathering
*Unsolicited information
When you do business with us, such as inquiring about products, applying to become an agent, purchasing LED displays, etc., you may need to provide the following information: – Personal information: contact information (cell phone number, email address) – Company information: company name, etc. – Business information: your needs for LED displays (such as size, model, quantity, application scenarios), budget, expected delivery time and so on.
**Automatically collected information
When you use our website or interact with our products, we may automatically collect the following information: – Device information: the type of device you are using (e.g., cell phone, computer), operating system, browser type, IP address, etc. – Log information: the time of your visit, records of pages viewed, records of clicking operations, etc., which are used to analyze your usage habits and improve our services.
***Use of information goal
We collect and use your personal information for the following purposes: – Provision of products and services: to process your orders, provide technical support, carry out product installation and maintenance, and resolve after-sale issues. – Business communication: to contact you, respond to your inquiries and feedback, and send business-related notifications (e.g. product updates, promotions). – Data Analysis and Improvement: Analyze your needs and usage habits, optimize product design and service processes, and develop new products and features. – Marketing and promotion: Promote our LED display products, related services and preferential activities to you with your consent.
(ii) Rules
We will not use your personal information for purposes not expressly stated in this policy. If it is to be used for other purposes, we will seek your prior consent.
IV. Information sharing and disclosure
We will not share your personal information with other companies, organizations and individuals unless: – With your consent: We will obtain your explicit consent before sharing. – Partners: When we need to entrust a third party to handle certain business (e.g., logistics and distribution, technical support), we will share the necessary information with our partners and require them to comply with strict confidentiality obligations.
We may disclose your personal information in the following circumstances: – Legal Requirements: In accordance with applicable laws, regulations, legal process or mandatory requirements of governmental authorities. – To protect rights and interests: To protect your company’s intellectual property rights, trade secrets, other legal rights and interests, or to respond to an emergency.
V. Information storage and security
(i) Storage We store your personal information on secure servers, generally in [specific country/region]. The storage period is determined according to business needs and legal and regulatory requirements, and we will delete or anonymize the information after the necessary period has passed.
(ii) Security measures
We take the following measures to protect the security of your personal information: – Technical measures: use encryption technology (e.g. SSL encryption) to encrypt data in transmission, and use access control, data backup, firewall and other technologies to prevent data leakage, tampering and loss. – Management Measures: Formulate a strict information security management system, conduct information security training for employees, and restrict employees’ access to personal information.
VI. YOUR RIGHTS
You have the right to access your personal information at any time, either by contacting our customer service or in the account management interface provided by us
(ii) Right of correction
If you become aware that the personal information we hold about you is inaccurate or incomplete, you have the right to ask us to correct it. You can send us a request for correction by sending us an e-mail, calling our customer service number, etc.
(iii) Right to delete
You have the right to request the deletion of your personal information, subject to the provisions of the law and as agreed in this policy. You may request deletion from us if your personal information is no longer necessary to fulfill the purposes described in this policy, or if you withdraw your consent.
(iv) Right to withdraw consent
You have the right to withdraw your consent to the collection and use of personal information at any time. After withdrawing your consent, we will stop the relevant information processing activities based on that consent, but the processing that has already been carried out will not be affected.
VII. Policy updates
We may revise this Privacy Policy in response to changes in our business, updates to laws and regulations, and other circumstances. The updated policy will be posted on our website, and the date of posting will be the effective date. If the policy change involves significant adjustments to the content, we will notify you by appropriate means (e.g., email notification, website announcement).
VIII. Contact information
If you have any questions, comments or suggestions about this Privacy Policy, or would like to exercise your rights in relation to it, you can contact us at Email: sales@oxdisplay.com .
April 26th,2024
